The mission of the Federal Consumer Protection Agency is to empower consumers through effective protection of the exercise of their rights and citizen trust, promoting reasoned, informed, sustainable, safe, and healthy consumption, in order to correct market injustices, strengthen the market internal and the well-being of the population. Its main objectives are:

• - Protect and defend the rights of consumers.
• - Generate a culture of responsible consumption.
• - Provide timely and objective information for consumer decision-making.
• - Implement methods of prompt and accessible attention to the diversity of consumers using information technologies.